Delivery Lead Times

Top Grade Logs News Article - 27 January 2021

Delivery Lead Times

With people not going away for Christmas, many people working from home and the cold weather, demand has been overwhelming for firewood. We know this demand for firewood is a national issue and even more pressure has been applied to those still trading thanks to many merchants shutting for th season and importers struggling with getting supply from the EU.

As a consequence, our high stock levels depleted quickly after the New Year, so we are now sending out product as soon it's dried. We have limited customers to 1 cube of dry wood per order to assist with fulfilling more customers. 

With kilns working continuously and with mostly ash species to dry, we are able to produce very large volumes every week. We would kindly request smaller staggered orders so that we can keep everyone going. If you have an order on at the moment which you don't desperately need yet, please let us know so we can deliver to those who need it most first.

Sincerest apologies for any inconvenience.